01The Console is locked#
Finish the required steps in the setup checklist. If you are a member, an owner or admin completes the organization setup.
02Sessions or signals are missing#
Check that the agent has a supported full connection and that the work happened after capture was enabled. For the Workstation, check that activity sharing is on. Then check your date filters and access. Connection guide.
03A page or memory is unavailable#
Your workspace type and role determine what you can see. Personal workspaces and organization members have different navigation from organization managers.
04Still stuck?#
Use Need help? → Support. Include the page, error and steps that led to it, but leave out badge keys, provider keys and passwords.