Halofy
Documentation

Halofy Documentation

How to run Halofy day to day: set up the console, bring in company knowledge, govern who can use it, and connect the assistants and agents your teams already work with.

Policies

Register the instructions agents must receive before they act, and review acknowledgement.

Registering a policy

Use Policies to register the instructions agents must receive before they act.

You can upload a policy document or adopt an eligible file that is already in Halofy, then review whether agents have received and acknowledged it.

Advanced controls

Advanced policy controls include spend limits, customer-data expiry, request limits, fact verification, conflict handling, and retrieval choice.

A team can be more restrictive than its parent organization, not less.

Advanced policyCustomer Support
Monthly spend limit$1,200
Customer-data expiry90days
Request limit600/hour
Fact verificationRequired
Conflict handlingAsk a human