Halofy Copilot
Ask about customers, orders, refunds, or performance. Every answer updates your Context Fabric.
Pre-built voice and chat agents that sell, support, and run your operations - grounded in your Context Fabric, live on every channel your customers already use.
Every agent ships pre-trained on its job and grounded in your Context Fabric - so it knows your catalog, policies, and customers from day one.
Ask about customers, orders, refunds, or performance. Every answer updates your Context Fabric.
Recommends products, answers stock questions, recovers carts, and takes payment in chat.
Answers orders, reservations, and support calls 24/7 in your brand's voice.
Resolves order status, returns, and refunds, with human handoff when needed.
Tracks stock, forecasts demand, and drafts reorders before sellout.
Builds live segments and runs chat campaigns your agents can answer.
One brain behind every conversation. Your agents pick up the phone, answer the DM, and reply to the email - as one coherent team, not eight separate bots.
The same tone, the same answers, the same brand - whether a customer types on WhatsApp or calls the store.
Start in chat, finish on a call. Agents share one memory, so nobody repeats themselves - ever.
Pricing, refunds, and compliance rules are set once in your fabric and enforced everywhere agents speak.
Point it at your store and helpdesk. It reads your catalog, policies, tone, and history into your Context Fabric - no training projects, no flow builders.
Decide what it handles alone and where it must ask first - like scoping a new hire’s first week. Rules are set once and enforced on every channel.
Real customers, real conversations - with your team approving every reply at first, then only the edge cases.
Every correction and outcome feeds the fabric. Resolution climbs, handoffs shrink, and the agents earn more autonomy - on your terms.
Chat and voice agents that sell, support, and operate - grounded in context you own, live on the channels your customers already use.