Running an update
Use Knowledge operations when saved memories should be organized into reviewable company knowledge.
- Select Update company memory or Update team memory.
- Choose the memory spaces to process and run the update.
- Review the resulting drafts.
- Approve a draft unchanged, edit and approve it, or reject it.
| Fact | Space | Proposed change |
|---|---|---|
| Returns window | Customer Support | 14 days changed to 30 days |
| Escalation contact | Customer Support | ops@ (retired) changed to support-leads@ |
| Certification check | Operations | New fact |
Publication stays a human decision
A draft is not treated as approved company knowledge until someone with the right role approves it.
